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Last Updated: December 2024

Acceptance of Terms

By accessing and using our website, products, or services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

Products and Services

We provide aluminum windows, doors, curtain walls, and related installation and maintenance services. All products are manufactured according to industry standards and specifications.

  • Aluminum windows and doors
  • Curtain wall systems
  • Installation and maintenance services
  • Custom design and engineering
  • Technical support and consultation

Order and Payment

Orders are subject to acceptance and availability. Payment terms and schedules will be specified in your order confirmation.

  • Orders must be confirmed in writing
  • Payment schedules as agreed upon
  • Late payments may incur additional charges
  • Prices are subject to change without notice

Warranty and Quality

Our products come with standard warranties covering manufacturing defects and workmanship.

  • Product warranty: 2-5 years depending on product type
  • Installation warranty: 1 year
  • Warranty does not cover normal wear and tear
  • Warranty claims must be submitted in writing

Installation and Maintenance

Professional installation is recommended for optimal performance and warranty coverage.

  • Installation by certified technicians
  • Regular maintenance required
  • Maintenance schedules provided
  • Emergency service available

Limitation of Liability

Our liability is limited to the purchase price of the product or service. We are not liable for indirect, incidental, or consequential damages.

Intellectual Property

All designs, specifications, and technical information remain our intellectual property and may not be reproduced without permission.

Governing Law

These terms are governed by the laws of China. Any disputes will be resolved through negotiation or legal proceedings in the appropriate jurisdiction.

Contact Information

For questions about these terms or legal matters, please contact us:

Email: legal@venoke.com

Phone: +86 183-200-99238

Address: Venoke Windows & Door, China